Zurich Career Academy AG Privacy Policy

This privacy policy explains how Zurich Career Academy AG collects, uses, and protects personal information when you use our online platform and services, including interview coaching sessions, mock interview practice, resume and cover letter workshops, communication skills training, negotiation skills courses, career transition programs, personal branding seminars, and job search strategy consulting. We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

We collect personal information that you voluntarily provide to us when you use our site and services. This includes information you provide when you register for an account, book a session, enroll in a course, contact us, or participate in interactive features of our service. The types of personal information we may collect include your name, contact details such as postal address, and information related to the services you are interested in or use, such as career goals, resume details, and performance during coaching or mock sessions.

We may also automatically collect certain information about your device and usage of our site. This information may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This data helps us understand how our users interact with our site and services and improve them.

Use of Your Information

We use the information we collect for various purposes related to providing and improving our services. This includes processing your registrations and bookings, delivering the coaching, training, and consulting services you request, communicating with you about your account or services, providing customer support, personalizing your experience on our site, analyzing usage trends to improve our services, and complying with legal obligations.

We may also use your information for internal business purposes, such as data analysis, audits, and research to enhance our offerings. If applicable law requires, we will obtain your consent before using your information for certain purposes, such as sending marketing communications.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers who perform functions on our behalf, such as payment processing, data storage, hosting, analytics, and customer support. These service providers are required to protect your information and use it only for the purposes for which it was disclosed.

We may also disclose your information if required by law, such as in response to a court order or subpoena, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others. In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, provided that the new entity agrees to protect your personal information in a manner consistent with this policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Rights

Under applicable data protection laws, you have certain rights regarding your personal information. These rights may include the right to access the personal information we hold about you, the right to request correction of inaccurate personal information, the right to request erasure of your personal information, the right to restrict or object to the processing of your personal information, and the right to data portability. To exercise these rights, please contact us using the details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data or to exercise any of your other rights.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your data transmitted over the internet.

Third-Party Links

Our site may contain links to third-party websites or services that are not operated by us. This privacy policy does not apply to the practices of such third parties. We encourage you to review the privacy policies of any third-party sites you visit.

We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. You can manage your cookie preferences through your browser settings.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. We will post the updated policy on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have questions about this privacy policy or our data practices, you may contact us by postal mail at:

Zurich Career Academy AG
Talacker 41, 5th Floor
8001 Zurich
Switzerland